Error with the mail subscription (mail is blank)

[Anonymous]

Since today, I started to receive the subscription mail in blank, for all my dashboards.

Somebody have the same problem or know how to repair the error.

 

[v-chuncz-msft · Accepted solution]

@Anonymous,

This seems to be a temporary issue. You may keep an eye on the Awareness.

[sanketmistry]

Any update on this?

Couldn't find anything under Awareness. I have been facing the same issue since 10th June 2018.

Have this issue been rectified? Kindly let me know if there are any steps to be taken to get it reactivated.

Awaiting reply.

Thanks in advance.

Have a nice day!

[Anonymous]

Hi,

I have opened a case with the support of microsoft , They have took some screens from my computer and I sent them the mail without it the problem and with the problem.

I am waiting for the answer.

Regards

[Anonymous]

Hi,

Here the answer from microsoft

Hi Alexis Rojas,

We missed your earlier email send to one of my colleagues. We understand your concern and this is to inform you that this is a known issue and our product team is aware about this issue and they are working on it to fix it as soon as possible.

 

Here is the below link where you can track the status of your issue every day. 

Reference:
https://powerbi.microsoft.com/en-us/support/

let me know if you have any further concern or queries.

[sanketmistry]

Any update on this?

Couldn't find anything under Awareness. I have been facing the same issue since 10th June 2018.

Have this issue been rectified? Kindly let me know if there are any steps to be taken to get it reactivated.

Awaiting reply.

Thanks in advance.

Have a nice day!