Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.

Reply
Chaucer
Helper II
Helper II

Calculating Distinct Calls per Day per Week

I've got a pretty table that shows the total number of outbound calls that my agents are making each week (over the last x weeks).

I want to record the distinct calls each day, so if my agent calls the same guy 5 times on Monday, that will show as 1 call, however, if she calls the same guy once a day all week, that will show as 5 calls.

 

Any ideas?

 

Thanks

 

Edit: Clarity - I'm after the distinct calls per day, summed per week.

1 ACCEPTED SOLUTION
erik_tarnvik
Solution Specialist
Solution Specialist

Assuming you have a table Calls with columns Date, Agent and Called Number with a relationship to a Calendar table with a Week number, see below a measure to calculate the distinct calls as you defined it:

DistinctCalls = COUNTROWS(SUMMARIZE(Calls,Calls[Date],Calls[Called Number]))

Create a table visual with Calendar[Week], Calls[Agent] and [DistinctCalls] and it should give you the desired result.

View solution in original post

3 REPLIES 3
erik_tarnvik
Solution Specialist
Solution Specialist

Assuming you have a table Calls with columns Date, Agent and Called Number with a relationship to a Calendar table with a Week number, see below a measure to calculate the distinct calls as you defined it:

DistinctCalls = COUNTROWS(SUMMARIZE(Calls,Calls[Date],Calls[Called Number]))

Create a table visual with Calendar[Week], Calls[Agent] and [DistinctCalls] and it should give you the desired result.

Brilliant, thanks! Exactly what I was after Smiley Happy

Greg_Deckler
Super User
Super User

Would need to see some data, but Count Distinct is a default aggregation and you have DISTINCTCOUNT as a DAX function. You would probably need to append/concatenate the phone number/person with a date and take the distinct count of that.


@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!:
The Definitive Guide to Power Query (M)

DAX is easy, CALCULATE makes DAX hard...

Helpful resources

Announcements
Microsoft Fabric Learn Together

Microsoft Fabric Learn Together

Covering the world! 9:00-10:30 AM Sydney, 4:00-5:30 PM CET (Paris/Berlin), 7:00-8:30 PM Mexico City

PBI_APRIL_CAROUSEL1

Power BI Monthly Update - April 2024

Check out the April 2024 Power BI update to learn about new features.

April Fabric Community Update

Fabric Community Update - April 2024

Find out what's new and trending in the Fabric Community.